Terms & Conditions — Full Terms of Use for the kg9997 Platform

1 Introduction & Overview

Kg9997 is an online Sports Betting platform operated for users in Bangladesh. This Terms & Conditions document serves as a legally binding agreement between kg9997 and each member of the platform.

By creating an account, logging in, placing bets, or using any service on kg9997, you are automatically considered to have read and agreed to all of these Terms & Conditions.

Kg9997 reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will notify members by email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2 Eligibility & Age Requirements

To open an account and bet on kg9997, you must meet the eligibility criteria listed below. If these conditions are not met, we reserve the right to close your account at any time.

• Age: You must be 18 years of age or older. kg9997 is strictly prohibited for minors.
• Mental Capacity: You must register voluntarily and in full mental capacity.
• One Account Policy: Each individual may operate only one account. Opening multiple accounts using the same IP address, device, or payment method is prohibited.
• Providing Accurate Information: You are required to provide accurate and truthful information at the time of registration.

3 Account Registration & Management

Registration on kg9997 is completely free. However, there are a few important rules you must follow when creating your account.

Account Creation Rules

• You must provide your full legal name, mobile number, and date of birth.
• Use a strong password — at least 8 characters, including numbers and special symbols.
• Never share your password with anyone.
• You are solely responsible for any unauthorized access to your account.

Account Inactivity

If there has been no login or transaction activity for 12 consecutive months, your account may be marked as inactive. If your inactive account has a remaining balance, we will notify you. To reactivate an inactive account, please contact support.

4 KYC Verification Process

KYC (Know Your Customer) verification is a mandatory process at kg9997. It is carried out to confirm your identity and age, and to protect the platform from fraudulent activity.

Required Documents

• A clear photo of your National ID (NID) or passport
• A selfie holding your ID document
• Proof of mobile banking account ownership (your bKash/Nagad/Rocket number must be registered in your name)

Withdrawals above the minimum threshold will not be processed until KYC is complete. Verification is typically completed within 24 to 48 hours, and you will be notified by email or SMS once done.

5 Deposit & Withdrawal Policy

All financial transactions on kg9997 are processed through Bangladeshi mobile banking services. We currently accept bKash, Nagad, and Rocket.

Deposit Rules

• Minimum deposit: ৳500
• Maximum deposit: ৳50,000 per day (without KYC verification)
• Deposits are generally instant — your balance is credited as soon as the mobile banking transfer is confirmed.
• Deposits must be made from your own mobile banking account. Deposits from third-party accounts are strictly prohibited.

Withdrawal Policy

• Minimum withdrawal: ৳500
• Withdrawals will only be sent to the same mobile banking number used to make the deposit.
• For KYC-verified accounts, withdrawals are typically processed within 5–15 minutes.
• Once a withdrawal request has been processed, it cannot be cancelled.
• Kg9997 reserves the right to hold withdrawals in the event of suspicious transactions.

6 Betting Terms & Conditions

All betting decisions on kg9997 are final and binding. Please make sure you fully understand the rules below before placing any bets.

Bet Placement Rules

• Once a bet is confirmed, it generally cannot be cancelled or modified.
• The minimum bet amount is ৳50.
• Bets will remain valid at the odds at which they were placed, even if the odds change afterwards.
• Multiple bets on the same event are allowed, but maximum payout limits apply.

Match Cancellations & Rescheduling

• If a match is fully cancelled, all related bets will be voided and stakes refunded.
• If a match is postponed and not replayed within the specified timeframe, the bet will be considered void.
• In live betting, if a match is cancelled after it has started, the results of bets already settled may stand.

Maximum Payout Limit

Each event has a maximum payout limit. For cricket, the maximum payout is ৳10,00,000 on a single bet and ৳20,00,000 across all bets placed on the same day. These limits are subject to change at any time.

7 Bonus & Promotion Terms

Kg9997 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed.

General Bonus Terms

• Welcome Bonus: Up to 100% bonus on your first deposit. Wagering requirement 10x.
• Reload Bonus: A daily deposit bonus at a set percentage. Terms apply.
• Referral Bonus: Refer a new member and both of you receive a bonus. The referred person must complete their first deposit to qualify.
• Cashback: The weekly cashback offer returns a portion of your losses.

Reasons for Bonus Cancellation

• Attempting to claim bonuses using multiple accounts.
• If evidence of bonus abuse or manipulation is found.
• Failing to meet the wagering requirement within the specified time period.
• Any breach of the terms will result in forfeiture of bonuses and any associated winnings.

8 Prohibited Activities

Involvement in any of the following activities will result in permanent account closure and forfeiture of all balances.

• Creating or operating multiple accounts.
• Registering with a false or fake identity.
• Attempting to hack or manipulate the betting system.
• Placing bets based on match fixing or insider information.
• Transacting with funds obtained through illegal means (money laundering).
• Placing bets using bots or automated software.
• Using or sharing another member's account.
• Misconduct or threats directed at kg9997 staff.
• Fraudulently initiating chargebacks or payment disputes.

9 Privacy & Data Protection

The security of your personal information is our top priority. kg9997 uses advanced encryption technology to keep all your data protected.

We collect your information solely for the purposes of providing services, verifying identity, and meeting legal obligations. Your data is never sold to third parties. For more details, please refer to our Privacy Policy Read.

10 Account Suspension & Closure Policy

Kg9997 reserves the right to suspend or permanently close an account under any of the following circumstances, without prior notice.

• If evidence of a terms violation is found.
• If suspicious or fraudulent activity is detected.
• Failure to complete KYC verification or provision of false information.
• Under direction from legal authorities.
• At the member's own request (self-exclusion).

Any pending bets placed before the account is closed will be settled under the normal rules — unless the bet is linked to prohibited activity. You may request a refund of any valid balance, though payment may be withheld until the investigation is complete.

11 Dispute Resolution Process

For any disputes or complaints, please contact our customer support team first. We aim to resolve all complaints within 24–72 hours.

How to File a Complaint

1. Please contact support via live chat or email first.
2. Send a detailed description of the issue along with supporting evidence (screenshots, transaction ID).
3. Our support team will investigate and get back to you with a resolution.
4. If you are not satisfied with the resolution, you may escalate the matter to senior management.

In disputes regarding betting outcomes, kg9997's decision is final. However, any errors resulting from technical faults will be corrected.

12 Responsible Gaming Policy

Kg9997 believes betting is a form of entertainment — not a source of income. We encourage all our members to play responsibly and provide dedicated tools to help them do so.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Betting Limit: You can restrict yourself from placing bets above a certain amount.
• Cooling-Off Period: You can take a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: You may deactivate your account on a long-term or permanent basis.
• Reality Check: You will receive session alerts at regular intervals during betting.

If you notice any signs of problem gambling, seek help immediately. For more information, visit our Responsible Gaming Visit the page.

13 Policy on Changes to Terms & Conditions

Kg9997 reserves the right to amend these terms and conditions, in whole or in part, at any time. Members will be notified at least 7 days before any significant changes take effect.

Continued use of the platform after any changes will be taken as your acceptance of the new terms. If you disagree with any change, please contact support to request account closure.